Building lasting and profitable relationships

A couple of blog posts ago we wrote about the key to keeping clients and keeping them happy. Today, following the same vein, we thought we’d talk about the foundation of client management – how to build strong client/customer relationships. Relationships,...

Are you financially fit?

No doubt you know someone who made the new years resolution to get fitter. Now that New Year’s resolutions are fading and gyms are emptying out as people get busy getting on with their lives, we thought it was about time to talk about a different kind of fitness...

7 tips to dig yourself out of a cashflow crisis

Last blog we wrote a post on how to monitor your cash flow because especially at this time of the year, cash can be tight for many business owners. We thought we’d follow that with a blog on what to do if you find yourself currently experiencing one. Assuming...

Cash flow basics for business

Does thinking about your cash flow (or lack thereof) keep you awake at night? Especially at this time of year (unless Christmas/January are your busy season), it’s really common – so, take heart in so far as you’re not the only one. But that being...

The key to keeping clients

And keeping them happy

By the time you read this, it will most likely be the new year. And as soon as everyone gets back from leave, takes a week of re-organising their desk, files and remembering what it is that they do, usually the first thing they start thinking...